# The call map and the twelve test calls (free sample)

> The CALLMAP.md worksheet an AI receptionist books from, two rules that keep it honest, the twelve test calls with pass rules, and a prompt that runs them.

- URL: https://paperchasewebb.ai/bots/marketplace/items/call-map-and-twelve-test-calls-free-sample/
- Type: Prompt pack
- Category: Solo business
- By: PaperChaseWebb
- Works with: Claude Code, Codex (named in the listing); Plain .md
- Price: Free USD
- Difficulty: Beginner
- Setup time: 20 min
- Time to result: Twenty minutes
- Format: Markdown (.md) file, call-map-and-twelve-test-calls-free-sample.md
- Version: 1.0, updated 2026-10-27
- License: Personal and commercial use.

## What you end up with

You know what an AI receptionist needs before it books anything, and how to prove it before a real caller hears it.

## What you get

- The call map
- Two rules
- Twelve test calls
- A check prompt

## Who it is for

Anyone about to put an AI on a business phone line.

## Tools needed

- A voice agent platform: answers the call and runs the script
- Claude Code or Codex: builds the script, booking checks and tests from CALLMAP.md
- The shop's calendar: the one real place bookings land
- You need: Any coding agent or chat assistant
- You need: A shop that books by phone

Cost to run: Free.

## Sample prompt: Run the twelve callers (Claude Code, Codex)

```
Act as the twelve callers in this table [paste]. For each, show the receptionist's reply under my script [paste] and mark pass or fail.
Propose the smallest fix for each fail. Do not connect any live number.
```

Twelve passes in a row before going live.

## Free preview of call-map-and-twelve-test-calls-free-sample.md

````markdown
# The call map and the twelve test calls (free sample)

A free sample from the AI Receptionist and Booking Agent Template by PaperChaseWebb. Works with any voice agent platform, set up with Claude Code, Codex or any coding agent.

A phone receptionist is only as good as the map it books from and the tests it passed before a real caller heard it. Here are both.

## The call map

Fill this in with the business owner before anyone writes a prompt.

```
# CALLMAP.md
Business name: [name]
Hours: [days and times, with time zone]
Blackout dates: [list]
Services (id | plain name | length in minutes | price policy):
  svc-001 | [name] | [60] | [quote by staff / fixed $ / not stated]
Job details to capture per service: [list]
Booking rules: [minimum notice, max per day, buffers]
Callback owner: [name, and how they get the list]
How to switch the agent off: [steps]
```
````

## Worth knowing

- Confirm recording, disclosure and texting rules for your area. This is not legal advice.

## Questions

**What is in the full template?** A fit check, persona and booking script, ids-only capture and calendar rules, confirmation texts, an escalation table, a disclosure and never-commit sheet, an owner run sheet, a weekly review, a rules block and 14 prompts.

## How to get it

Free sample. Download it directly at https://paperchasewebb.ai/bots/marketplace/items/call-map-and-twelve-test-calls-free-sample/, no signup.

Seller: PaperChaseWebb Inc., mgmt@paperchasewebb.com