# Turn production alerts into diagnosed fix PRs with a cloud agent > A small SaaS team wired its alerts to a Claude Code routine that finds the root cause, explains it in the Slack alert thread and opens a fix PR, and its first serious incident went from alert to merged fix in 13 minutes. - URL: https://paperchasewebb.ai/bots/marketplace/items/turn-production-alerts-into-diagnosed-fix-prs-with-a-cloud-agent/ - Type: Agent use case pack - Category: Solo business - By: PaperChaseWebb - Works with: Claude Code (named in the listing); Plain .md - Price: Free USD - Difficulty: Advanced - Setup time: 1 hr - Time to result: One working session - Format: Markdown (.md) file, turn-production-alerts-into-diagnosed-fix-prs-with-a-cloud-agent.md - Version: 1.0, updated 2026-10-25 - License: Personal and commercial use. Credit the original source when you share the workflow. ## What you end up with The safety rails are the part to copy: no production or database access, fixes merge only into a dev branch, the agent never merges its own PR, anything touching billing, login, schema, webhooks, dependencies or CI files is sent to a human, a lock so one problem wakes the agent once a day, a cap of six runs an hour, and no secrets or customer emails in Slack replies. ## What you get - A plain-language summary of the workflow - A fill-in prompt template - What to watch out for - A link to the original source ## Who it is for Builders who already use AI agents and want a proven workflow they can copy into their own project. ## Tools needed - Claude Code routine (cloud): investigates, picks a verdict, replies and opens the fix PR - Backend alert code: posts to Slack, then fires the routine through one API call - GitHub Actions: one workflow relays replies to Slack, another auto-merges only safe, green PRs - Slack: the single thread an engineer reads - You need: An AI coding agent or chat model - You need: A small real task to try it on Cost to run: Free with the agent plan you already use. ## How it works 1. **Give alerts a severity and a guess at whose fault it is; only wake the.** Give alerts a severity and a guess at whose fault it is; only wake the agent for serious ones that might be your bug. Expected: Done before you move to the next step. 2. **Post every alert to Slack first and keep the thread ID.** Post every alert to Slack first and keep the thread ID. Expected: Done before you move to the next step. 3. **Create a cloud agent routine connected to your repo with an API trigge.** Create a cloud agent routine connected to your repo with an API trigger, and store its ID and token as server secrets. Expected: Done before you move to the next step. 4. **Keep the playbook as a markdown file in the repo: how to investigate, .** Keep the playbook as a markdown file in the repo: how to investigate, the allowed verdicts, the reply format, branch naming, smallest-change rule, and an off-limits list. Expected: Done before you move to the next step. 5. **Fire the routine from your backend with the alert and thread ID, behin.** Fire the routine from your backend with the alert and thread ID, behind a once-a-day lock and an hourly cap. Expected: Done before you move to the next step. 6. **If the sandbox cannot reach Slack, have the agent send a repository ev.** If the sandbox cannot reach Slack, have the agent send a repository event and let a small workflow post the reply. Expected: Done before you move to the next step. 7. **Auto-merge only branches with your fix prefix, aimed at staging, all c.** Auto-merge only branches with your fix prefix, aimed at staging, all checks green, and no protected files; test the loop first with a planted typo. Expected: Done before you move to the next step. ## Sample prompt: Workflow template (Claude Code routine (cloud), Backend alert code) ``` Apply this workflow to [your project]: 1. Give alerts a severity and a guess at whose fault it is; only wake the agent for serious ones that might be your bug. 2. Post every alert to Slack first and keep the thread ID. 3. Create a cloud agent routine connected to your repo with an API trigger, and store its ID and token as server secrets. 4. Keep the playbook as a markdown file in the repo: how to investigate, the allowed verdicts, the reply format, branch naming, smallest-change rule, and an off-limits list. 5. Fire the routine from your backend with the alert and thread ID, behind a once-a-day lock and an hourly cap. 6. If the sandbox cannot reach Slack, have the agent send a repository event and let a small workflow post the reply. 7. Auto-merge only branches with your fix prefix, aimed at staging, all checks green, and no protected files; test the loop first with a planted typo. Stop and ask me before anything irreversible: deploys, payments, sends or deletes. ``` Adapted by PaperChaseWebb. Not the original author's prompt. ## Free preview of turn-production-alerts-into-diagnosed-fix-prs-with-a-cloud-agent.md ````markdown # Turn production alerts into diagnosed fix PRs with a cloud agent PaperChase agent use case (free feed entry), version 1.0. Source: [Adarsh Kumar Singh (@adarshkumar909 on X), SEOsorted team](https://x.com/adarshkumar909/status/2111874421359263759), 2026-10-18. ## What they did Every alert goes to Slack with a severity. Only serious alerts that look like the team's own fault wake the agent, which reads the code and recent changes and picks one verdict: our bug, a partner's problem, the customer's setup, a false alarm, or needs a human. It replies in the same thread and, for its own bugs, opens the smallest fix it can after type checks and lint. On day one (October 18) it handled three real alerts: a job that crashed because a draft was deleted before it ran (fixed in 13 minutes, merged by a person), and two typo fixes that auto-merged. The team's first version was a full incident system with a database and a bot service; they threw most of it away for four small pieces. ## Worth knowing The safety rails are the part to copy: no production or database access, fixes merge only into a dev branch, the agent never merges its own PR, anything touching billing, login, schema, webhooks, dependencies or CI files is sent to a human, a lock so one problem wakes the agent once a day, a cap of six runs an hour, and no secrets or customer emails in Slack replies. The cloud sandbox could not reach Slack, so replies travel through a GitHub workflow instead. The routines API header they used is experimental, so check current docs. ```` ## Worth knowing - The safety rails are the part to copy: no production or database access, fixes merge only into a dev branch, the agent never merges its own PR, anything touching billing, login, schema, webhooks, dependencies or CI files is sent to a human, a lock so one problem wakes the agent once a day, a cap of six runs an hour, and no secrets or customer emails in Slack replies. The cloud sandbox could not reach Slack, so replies travel through a GitHub workflow instead. The routines API header they used is experimental, so check current docs. - Figures are as reported by the original author and were not re-measured by us. ## Questions **Where does this come from?** A public post credited to Adarsh Kumar Singh (@adarshkumar909 on X), SEOsorted team. Source: https://x.com/adarshkumar909/status/2111874421359263759 **Is it free?** Yes. Feed entries are free to read and download. ## How to get it Free sample. Download it directly at https://paperchasewebb.ai/bots/marketplace/items/turn-production-alerts-into-diagnosed-fix-prs-with-a-cloud-agent/, no signup. Seller: PaperChaseWebb Inc., mgmt@paperchasewebb.com