The call map and the twelve test calls (free sample)
by PaperChaseWebb
The CALLMAP.md worksheet an AI receptionist books from, two rules that keep it honest, the twelve test calls with pass rules, and a prompt that runs them.
- Price
- Free
- Difficulty
- Beginner
- Setup
- 20 min
- Format
- .md file
call-map-and-twelve-test-calls-free-sample.md · 2 KB · direct download, no signup
What you end up with
You know what an AI receptionist needs before it books anything, and how to prove it before a real caller hears it.
What you get
- The call map
- Two rules
- Twelve test calls
- A check prompt
Who it is for
Anyone about to put an AI on a business phone line.
Works with
Solid chips: the agent is named in this listing's own tools list. Dashed chip: Plain Markdown, so it also pastes into other agents such as Grok Bot, Hermes, OpenClaw or Muse. We list those as compatible by format only, not as tested.
Tools needed
Cost to run: Free.
Time to result: Twenty minutes
Sample prompts, free to use
Act as the twelve callers in this table [paste]. For each, show the receptionist's reply under my script [paste] and mark pass or fail. Propose the smallest fix for each fail. Do not connect any live number.
Twelve passes in a row before going live.
Free preview of the file
# The call map and the twelve test calls (free sample) A free sample from the AI Receptionist and Booking Agent Template by PaperChaseWebb. Works with any voice agent platform, set up with Claude Code, Codex or any coding agent. A phone receptionist is only as good as the map it books from and the tests it passed before a real caller heard it. Here are both. ## The call map Fill this in with the business owner before anyone writes a prompt. ``` # CALLMAP.md Business name: [name] Hours: [days and times, with time zone] Blackout dates: [list] Services (id | plain name | length in minutes | price policy): svc-001 | [name] | [60] | [quote by staff / fixed $ / not stated] Job details to capture per service: [list] Booking rules: [minimum notice, max per day, buffers] Callback owner: [name, and how they get the list] How to switch the agent off: [steps] ```
Worth knowing
- Confirm recording, disclosure and texting rules for your area. This is not legal advice.
Questions
What is in the full template?
A fit check, persona and booking script, ids-only capture and calendar rules, confirmation texts, an escalation table, a disclosure and never-commit sheet, an owner run sheet, a weekly review, a rules block and 14 prompts.
Details
Version 1.0 · Updated Oct 27, 2026 · Markdown version of this page
License: Personal and commercial use. Download terms
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